Last updated: 12.10.2025
Thank you for visiting Phoria (“we,” “us,” or “our”).
Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit https://phoriabalance.com (the “Site”) or purchase our products.
By using our Site, you agree to the collection and use of information in accordance with this Policy.
We collect the following types of information to provide and improve our services:
When you make a purchase, create an account, or contact us, we collect:
Name and surname
Email address
Shipping and billing address
Phone number (optional)
Payment information (processed securely via Shopify/Stripe/PayPal)
We do not store your full credit card or payment details.
When you browse our Site, we automatically collect:
IP address and device information
Browser type and version
Pages you visit, time spent, and referring URLs
General location data (city/country)
This data helps us improve site functionality and user experience.
Our Site uses cookies and similar tracking technologies to remember preferences and analyze traffic.
You can control or delete cookies anytime through your browser settings.
We use your personal data to:
Process and fulfill your orders
Communicate with you about your purchase or support requests
Improve our products and website experience
Send occasional updates, offers, or newsletters (only if you’ve opted in)
Comply with legal and tax obligations
As an Estonian-based business, we process your personal data under the following legal bases:
Contract necessity: to fulfill orders and provide customer support
Consent: when you sign up for emails or marketing communications
Legitimate interest: to prevent fraud and improve our services
Legal obligation: to comply with tax, accounting, and consumer laws
We share data only with trusted service providers who help us operate our business, including:
Shopify (e-commerce platform & checkout)
Supliful, Inc. (order fulfillment & shipping)
Payment processors (Stripe, PayPal, Shopify Payments)
Analytics and email tools (Google Analytics, Klaviyo, or similar)
All third-party partners are required to handle your information securely and only for the purpose of providing their services to us.
We do not sell your personal data.
As we operate globally, your data may be processed in the United States or other countries where our partners (like Shopify or Supliful) are located.
We take all reasonable steps to ensure your data remains secure and protected according to GDPR standards.
We retain your data only as long as necessary to:
Complete transactions and provide services
Meet legal, accounting, or tax requirements
Resolve disputes or enforce agreements
Once no longer needed, your data is securely deleted.
Depending on your location, you may have the following rights:
Access: Request a copy of your personal data.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Ask us to delete your data (“right to be forgotten”).
Restriction: Limit how we process your data.
Data portability: Request your data in a structured format.
Opt-out: Decline marketing emails or data sharing for advertising.
To exercise your rights, contact us at phoriasupplements@gmail.com.
We respond to all valid requests within 30 days.
You will only receive marketing emails if you explicitly consent (opt-in).
You can unsubscribe anytime by clicking “unsubscribe” in any email or contacting us directly.
We use SSL encryption, secure hosting, and industry-standard safeguards to protect your information.
However, no online system is 100% secure. You share data with us at your own risk.
Our Site and products are not intended for anyone under the age of 18.
We do not knowingly collect information from minors. If you believe a child has provided us data, please contact us immediately.
We may update this Privacy Policy occasionally. Updates will be posted on this page with a new “Last Updated” date.
We encourage you to review it periodically.
If you have any questions, concerns, or requests regarding your personal data, please contact:
📩 phoriabalance@gmail.com
🌐 https://phoriabalance.com
This Privacy Policy is governed by the laws of Estonia.
Any disputes shall be resolved in the courts of Estonia.